We accept your bookings under the following terms and conditions.
While making your trip with us, we need a photocopy of your passport and 20% of the total amount a non-refundable booking deposit is required for every trip booking per person of trip cost + domestic flight ticket amount to buy the ticket, The rest of the money can be paid upon arrival at our office, full payment is required before departure the trip and for your last minute booking before a week you need to pay the full amount of money as an advance.
Payments can be wired to our banking account.
Request our Back Account Details @ mustangadvtrek@gmail.com Bank service charge should be paid by the clients themselves at the time of deposit. Similarly, you can pay by Western Union Money Transfer or via Money Gram also.
Risk & Liabilities
We are committed to providing the best services which will give you once in a lifetime journey. Mustang Adventure Trek Pvt. Ltd. always puts all its efforts honestly and seriously in making your journey smooth and pleasant. All the services will be provided as per the agreement between you and us in the time of booking. However, all Nepal, Tibet, and Bhutan tour is run are strictly under their own policies and Tourism Authority. Mustang Adventure Trek or its agent shall not be responsible for any change or cancellation of programs due to unavoidable circumstance such as Government restriction, Land slide, road blockage, flood, avalanches, political unrest, cancellation of flight, delay, sickness or accident, breakdown of the vehicle, Any extra cost incurring there of shall be borne by the clients on the spots. So it is most advisable that clients have full insurance against medical and personal accident risk. Cancellation insurance is also most recommended.
Cancellation Policy:
If our clients fail to make their trip or want to cancel their program due to any unavoidable circumstances following charges will be made for the Trip Cancel
(The 20% trip booking amount is fully nonrefundable once it is paid by clients ) the amount from the flight ticket is refundable if it is canceled before 1 week time and 30% cancellation fee will apply.
When making the final payment for the trip before it starts the day in our office No refund will be made.
Program Change/Delay:
The itinerary can change without notice due to unavoidable circumstances beyond our control like weather hazards, Landslides, political unrest, road blockage, avalanches, sudden sickness, etc. The program can be customized as per the interest of the clients and if Above The Himalaya cancel your trip due to unavoidable circumstances like war, natural disasters, political unrest, bad climate etc, AHT would be happy to refer you the alternative trip of a similar standard. We keep it preserved for your next time but not longer than one year.
Price Changing:
We reserve the right to revise pricing rate if posted in our marketing material and website, under any circumstances, or on the pressure of various external factors that are further than our control, for instance, changes in exchange rate, government action etc. Most of the time Domestic flight fare is changing due to fuel price hike up. We always try our best to make a preset price in our treks/tours.
Passport and Visas:
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or upon arrival in Kathmandu Airport. Nepalese visas cost is USD 25 for 15 days and USD 40 for 30 days till date.
Travel Insurance:
Our clients must have comprehensive travel insurance package. Their insurance must cover against medical, personal accident, emergency evacuation, trip cancellation, lost of gears and natural calamity, theft of or damage to baggage and personal effects etc
Flight delay:
Flight by plane and helicopter are prone to cancellations and delays for notorious weather in remote areas and sometimes operational complications which could be happened in particular in Everest region Lukla flight, Annapurna region Jomsom flight, Dolpa, Simikot and Jumla region etc.
When these flights are considered in the itinerary, it is also recommended to carry extra money to buy food and accommodations in case of delays. Mustang Adventure Trek will not be responsible for these additional expenses or costs incurred from lost connections, so plan accordingly.